Lately, some users have reported Xfinity hotspot failing to work the issue. Besides, some users have even noticed that the WiFi connection was working but stopped abruptly. All in all, this issue is quite common the users and can be resolved in time and manage their online activities in time.
Reasons that can lead to Xfinity Wi-Fi hotspot failing to work
Before heading on with the solutions to resolve Xfinity Wi-Fi Hotspot not working problem, here are some of the common reasons that can lead to this issue and access internet services without interruption.
Xfinity device limit has surpassed
The WiFi network is hidden
The IP configuration is not agreeable
Thus, these are the few common issues that can lead to hotspot not working issues with Xfinity. Further, to help out the users, one can check out some of the troubleshooting solutions discussed in this article.
Solutions to fix Xfinity Wi-Fi hotspot failing to work
For the users who are failing to access the internet services, here are the quick solutions to fix Xfinity Wi-Fi not working problem and manage the internet services in time.
1) Clearing MAC address
Begin the process by visiting the official login page of Xfinity Wi-Fi.
After login, the user can visit the listed devices section and remove the devices that are failing to connect.
Further, click on the remove button present next to the devices and try to connect to the Wi-Fi services without any interruption.
2) Renew IP configuration
To renew the IP configuration, the user needs to type cmd in the Run dialog box.
Now, press the Ctrl+Shift+Enter option to open the command prompt.
When prompted by UAC, click on the Yes button.
Type ipconfig/release in the command prompt.
And after releasing the current IP, the user needs to type ipconfig/renew.
Further, the user can check if the hotspot connectivity is resolved or not.
3) Connect through MAC address
Another way to resolve Xfinity Wi-Fi Hotspot not working is by installing third-party software that enables users to view hidden SSIDs.
For this process, the user is required to download software and launch the same when installed.
Click on the Continue option when the first prompt appears on the screen.
On the next page, look for the list of available networks to connect.
Further, connect the device to the same Xfinity Wi-Fi hotspot.
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